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Frequently Asked Questions

Q: Where do I find the "real" mid-market rate?

Search "[currency A] to [currency B]" on Google, or check a rate-tracking site like XE.com or a similar service. This is the rate banks and traders use among themselves, before any markup.

Q: Is a spread always a bad thing?

No — exchange providers need to make money somehow, and a visible spread with no other fee can be simpler than a fee plus a rate close to mid-market. The point of this tool is to make the true cost visible so you can compare providers fairly.

Q: Airport kiosks seem to have huge spreads — why?

Airport exchange counters often have high overhead and captive customers who need currency immediately, so they frequently offer some of the worst rates available. Comparing a few options before traveling, or using a low-spread card, often saves a meaningful amount.